Both VoIP (Voice-over Internet Protocol) and SIP (Session Initiation Protocol) are useful tools in the expansion of a business’ communications system. They can be used separately or concurrently in various different methods, all to make communication both internally and externally for a company more efficient and regulated.
A great example of a VoIP system is Skype, or FaceTime for Apple product users. It’s a great way to conveniently chat with someone using both voice and image. VoIP uses a connection to a network cable instead of the traditional phone line used by standard phones. Using VoIP is a great way for businesses to have conferences or, depending on the type of business, provide customer support.
SIP, on the other hand, functions very similarly but can be considered a component of sorts to VoIP. SIP is the method by which VoIP media is delivered to its intended destination. This process mostly makes use of a process called trunking (deriving its name from tree trunks, where the trunking connection lines look aesthetically similar to those of the branches of a tree), which allows for a company to provide connection to several different entities from one source instead of alternatively creating a single connection for each individual entity.
These processes can be a financial savior for companies and can also be a time saver. It is highly recommended that a company looking to expand its horizons while simultaneously making their communications systems more efficient should look into using VoIP and SIP processes.